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In this article, we’ll show you how to handle the reviews you receive from guests, including the best way to reply to a review, both positive and negative, to create optimal resolution and [...]

This article will outline why you may have a negative balance, and what you can do to correct it. You may also find the video example attached below for further references.

This article outlines how to create and adjust basic rate plans in YCS. Note that rate plans must be set up before customers can book a room at your property.

This article outlines how to allow children to stay free at your property by setting the free child policy at the property level and confirming or customizing the policy again at the room level.

Accessing the Agoda Extranet is essential for managing your property's listings, rates, and availability. This guide provides step-by-step instructions to ensure a seamless login experience, [...]

On your Agoda property page, sometimes you may see duplicate rooms. They are supplied by Agoda's partners, for example Booking.com.