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This article outlines how to create and adjust basic rate plans in YCS. Note that rate plans must be set up before customers can book a room at your property.

You can set up and edit your cancellation fee waivers via the Agoda YCS extranet. This will save you time when guests make special requests for cancellations.

This article outlines how to allow children to stay free at your property by setting the free child policy at the property level and confirming or customizing the policy again at the room level.

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We strive to be as customer-friendly as possible at Agoda. We work diligently to improve our user interface through experimentation and gathering customer feedback. That is why you may see our front-e ...

Agoda enables you to reply directly to reviews because we believe that 2-way conversations yield the best education, understanding, and trust. Your direct response to guest reviews allows you to addre ...

The Agoda.com extranet is known as YCS. It is the back-end system for you to maintain your property profile on Agoda.com. It includes rates and availability, photos and descriptions, room and rate pla ...