This article outlines how to allow children to stay free at your property by setting the free child policy at the property level and confirming or customizing the policy again at the room level.

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We strive to be as customer-friendly as possible at Agoda. We work diligently to improve our user interface through experimentation and gathering customer feedback. That is why you may see our front-e ...

Agoda enables you to reply directly to reviews because we believe that 2-way conversations yield the best education, understanding, and trust. Your direct response to guest reviews allows you to addre ...

The Agoda.com extranet is known as YCS. It is the back-end system for you to maintain your property profile on Agoda.com. It includes rates and availability, photos and descriptions, room and rate pla ...

Accessing the Agoda Extranet is essential for managing your property's listings, rates, and availability. This guide provides step-by-step instructions to ensure a seamless login experience, allowing ...

Learn how to easily respond to guest special requests using YCS. Follow these simple steps to ensure your guests' needs are met.

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There are circumstances where a hotel is not able to accommodate a guest. This article will outline what you can do to prevent this, and how can you report it if it is unavoidable.

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