How do I update my property’s facilities?
Enhance guest satisfaction and make your property stand out by keeping your facilities up-to-date with our easy YCS guide.
How do I take better photos of my property?
This article provides a handy guide to helping you take the best and most attractive photos of your property. Remember, research shows that photos are one of the single most influential pieces of [...]
In Cancellation Policies and Special Requests, Guest Reservations, Reviews, and Policies, Partner Help
Posted How do I respond to booking inquires?
Booked guests may send you inquiries regarding their concerns about upcoming bookings. Inquiries sent through Agoda will be sent to the property for discussion prior to making any changes – which [...]
How do I complete my Property Photos?
In this article, we will guide you through the photo uploading required before your property goes live on Agoda.
How do I change my property description?
Explore how Agoda's property descriptions enhance your property's visibility. This guide details the types of descriptions, the generation process, and how to ensure your property information is [...]
How do I add announcements or property policies?
Having remarks regarding the property may contribute to guests' decision to book for your property. This article will outline 2 types of remarks you can leave on your property page on Agoda.com.
How can I report transfer of ownership?
In this article, we will explain the steps you may take if your business is taken over or you have just taken over management rights for a property registered on Agoda.
Cleanliness measures for your property
In this article, we will cover the importance of maximizing cleanliness and hygiene at your property, and how the measures you take can be communicated to travelers to increase your bookings.
YCS App – Messaging Guest & Responding to Review
The Hotel Messaging feature on the YCS app now available for you to communicate with guests and responding to guest’s review on your mobile. With this, it will helps improve the responsiveness to [...]
YCS App – Manage your promotion
With mobile access to your promotions, you can respond to market conditions or competitors instantly. Wherever you are – create, edit and cancel promotions.
